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Return Policy

Here at Klug Uniforms, we recognize that there can be occasional mistakes made when ordering your garments. We are willing to do what it takes to make sure that you are satisfied with your corporate or business apparel purchase, with the following policies in place:

  • Returns/Exchanges must be made within 10 days of receipt of merchandise.
  • Garments that have been worn, washed, or soiled may NOT be exchanged or returned.
  • Uniforms, Business and Corporate apparel that are considered "Special Order" may NOT be exchanged or returned.
  • All Shortages must be reported within 5 days of receipt of order.
  • All business apparel, corporate apparel and uniforms exchanged or returned are subject to a 15% restocking charge, with the exception of even exchanges.
  • Uniforms, Business and Corporate apparel that have been customized or altered may NOT be returned.
  • Prior to returning or exchanging any garments, the Exchange/Return form must be submitted for authorization. Click here for the Return/Exchange Form. No returns will be accepted without prior authorization and will be refused.

Should you have any questions about the above policy, please feel free to Contact Us.

 

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